Flux Health Forum

A9 malfunction. Stuck pulsing after long use

General Health and Self-Hacking
#1

Had my a9 close to a year now. I use it 12 hours plus a day. Recently been using it longer 16-24 daily. On the second day of using the a9 f0r sixteen to 24 hours i noticed the pulsing pattern was stuck. I have a 2nd a9 for back up so i compared the patterns. I noticed it went back to normal after not using it for a day and also using it on a low setting not H.

I thought this would fix it. I’ve been using 2 devices on low and after 3 days same issue. It seems to work again if i switch to M. But then will get stuck after a while. this happens to my recently purchased a9 as well. Ive read others use their a9 just as much as I do. Any tips? I thought just using it on low would fix it but now low is stuck and medium works. Not sure what to do.

I have a c5 clearing customs knock on wood. But still would like to use my a9’s.

thanks in advance

#2

Have you tried changing batteries? Have you tried using it plugged in? Does this still happen?

I used my first M1 for 4 years and it developed a cold solder joint type issue where when I plugged in the coil it would only work if there was pressure on the jack going downward. I mailed it in to Bob’s customer service desk and they fixed it for a nominal fee.

#3

I tried plugging it in and still the same issue. The only thing that fixes it, but it takes time, is shutting it off for a few hours. I’m just worried that I shouldn’t wear it over night If it’s not performing like intended I would rather power it off. NOt sure if I"m damaging it.

I just got the c5 today. I’m reading that people use this device around the clock. Is this accurate? Expensive device I want to make sure I"m taking care of it.

#4

I have used my c5 around the clock, Omni-8 intensity 9 for our pup for 2 years. I had no issues.

I think you may want to ping customer support about your a9 and explore paying to have it repaired.

#5

Thanks Taj for the advice. I will reach out to support.